Rolex Day-Date 40 Bright Black Dial Diamonds Dial Diamond Bezel Yellow Gold President Men's Watch 228348RBR 228348

At Watch Dog, LLC, we strive to provide a fast, reliable, and transparent shipping experience. Here’s what you need to know:

Domestic Shipping:

• Free & Fast: Enjoy complimentary Priority Overnight Fully Insured Shipping on all domestic orders.
• Quick Dispatch: In-stock items typically ship on the same business day for verified payments received before 4 PM EST.
• Tracking Information: We’ll provide tracking information upon shipment.
  

Special Orders:

• Order Fulfillment Time: Special orders require 5-10 business days for processing and shipment.
• Transparent Communication: We’ll keep you informed about the estimated arrival date.

General Shipping Information:

• Pre-Shipment Inspection: Every watch undergoes a rigorous inspection by our expert team for accuracy, functionality, and condition.
• Secure Packaging: We utilize secure packaging and insurance for all shipments.
• Signature Required: A signature confirmation is required upon delivery.

Sales Tax:

Sales tax applies to shipping and handling fees for orders shipped to addresses within the state of MD.

We strive to provide a fast, reliable, and transparent shipping experience. If you have any questions regarding shipping or specific delivery timeframes, please contact our customer service team.

When a deposit is required, it is considered non-refundable unless otherwise agreed to in writing before payment. Once received, Watch Dog, LLC may begin sourcing, reserving, or holding inventory on the customer’s behalf. These funds secure the item and compensate for administrative and transactional costs.

By submitting a payment, the customer acknowledges and agrees that:

• Deposits are final and non-refundable, regardless of whether the customer completes the transaction.
• In limited cases, and at Watch Dog, LLC’s sole discretion, a deposit may be credited toward the purchase of a different timepiece of equal or greater value.
• It is the customer’s responsibility to ensure they are authorized to use the payment method submitted.
• Chargebacks for transactions made with the knowledge and consent of the cardholder will be contested to the fullest extent, including submission of all supporting documentation and communications.

At Watch Dog, LLC, we understand that selecting the perfect luxury timepiece is an important decision. To ensure your complete satisfaction, we offer a hassle-free return policy once the watch is re-verified and in the same condition as when it was sold.

Return Eligibility:

• Timeframe: Items must be returned within 7 business days of delivery.
• Condition: Watches must be unworn and in their original condition, including all packaging and accessories.
• Special Orders/Items marked as Price on Request: Some orders may have restrictions. Please contact our customer service team for details.

Initiating a Return:

• Contact Customer Service: Obtain a Return Merchandise Authorization (RMA) number by contacting our customer service team at +1 (973)600-4118 or Jake@watchdogllc.com. Provide your order number and reason for return.
  
• Prepare for Shipment: Ensure the watch is securely packaged in its original condition, including all accessories. Clearly display the RMA number on the return package.
  

Shipping Returns:

• Return Shipping: You are responsible for return shipping costs. We recommend using a traceable shipping method with insurance.
• Shipping Costs: Shipping costs are non-refundable unless the return is due to our error.

Refunds:

• Processing Time: Refunds will be issued to the original payment method within 30 business days of receiving the returned item.
• Restocking Fee: A restocking fee may apply in certain cases.
  

Authenticity Verification:

If you have concerns about the authenticity of your watch, please contact our customer service team immediately.

Exceptions:

Certain items, such as special orders or personalized items, may not be eligible for return. Please contact customer service for specific details.

Additional Notes:

• Original Purchaser: This return policy applies only to the original purchaser of the timepiece from Watch Dog, LLC.
• Contact Us: We strive to make the return process as seamless as possible. If you have any questions, please don’t hesitate to reach out to our dedicated team.